Privacy Policy

Last Updated: May 6, 2026

1. Overview

Vape Boss & Cigars ("Company," "we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at https://vapebossab.com

Important: Our website is for informational purposes only. We do not sell products online. We do not collect payment information, shipping addresses, or process online orders through this Site.

By using our Site, you agree to the terms of this Privacy Policy.

2. What Information We Collect

Because we do not operate an online store, we collect very limited personal information. Depending on how you interact with our Site, we may collect:

A. Information You Voluntarily Provide

If you contact us via email or through any contact form on our Site, we collect:

Your name
Your email address
Any information you include in your message

We use this information only to respond to your inquiry.

B. Information Automatically Collected (Cookies & Analytics)

When you browse our Site, certain information is automatically collected by our web hosting and analytics tools (such as Lightspeed's built-in analytics or Google Analytics):

Internet Protocol (IP) address
Browser type and version
Device type (desktop, mobile, tablet)
Pages visited and time spent on our Site
Referring website (how you found us)

This information is anonymous and cannot be used to identify you personally. We use it to understand how visitors use our Site and to improve the user experience.

C. Information We DO NOT Collect

We do not collect:
Credit card or payment information
Shipping or billing addresses
Order history (no online sales)
Age verification data (done in-store only)
Government ID numbers (done in-store only)

3. How We Use Your Information

We use the limited information we collect for the following purposes:

Purpose Information Used
Respond to customer inquiries Name, email address, message content
Improve our website (analytics) Anonymous browsing data (IP, pages visited)
Understand which products interest visitors Anonymous analytics data
Comply with legal obligations As required by law

We do not sell, rent, or trade your personal information to third parties for marketing or any other purposes.

4. Cookies

Our Site may use "cookies" – small text files stored on your device – to enhance your browsing experience.

How we use cookies:

To remember your preferences (if any)
To collect anonymous analytics data
To understand how visitors navigate our Site

Your control over cookies:

Most web browsers accept cookies by default
You can set your browser to refuse cookies or alert you when cookies are being sent
You can delete existing cookies through your browser settings

If you disable cookies, some parts of our Site may not function properly, but you will still be able to view all basic information (locations, hours, products).

5. How We Share Your Information

We do not sell or share your personal information for marketing purposes.

We may share your information only in the following limited circumstances:

Anonymous analytics data To help us understand Site traffic (e.g., Google Analytics)
As required by law To comply with a court order, subpoena, or legal investigation
As necessary To protect our rights, property, or safety, or to prevent fraud

We do not share your name, email address, or any personally identifiable information with any third party unless required by law.

6. Data Retention

Contact form inquiries: We retain your name and email address only as long as necessary to respond to your inquiry and for reasonable record-keeping (typically 12 months).

Anonymous analytics data: Retained by our analytics providers according to their policies (typically 14-26 months for Google Analytics).

If you would like us to delete any personal information you have voluntarily provided (e.g., via email), please contact us using the information in Section 10.

7. Your Rights (Under Canadian Law – PIPEDA)

Because we operate in Calgary, Alberta, Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) .

Under PIPEDA, you have the following rights:

You can request a copy of any personal information we hold about you
You can request that we correct inaccurate or incomplete information
You can withdraw your consent for us to use your information (subject to legal obligations)
You can file a complaint with the Privacy Commissioner of Canada

To exercise any of these rights, contact us using the information in Section 10. We will respond within 30 days.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., brand manufacturer sites, map directions to our stores). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of any third-party websites. We encourage you to read their privacy policies before providing any personal information.

9. Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our Site is intended for adults aged 18 and older (the legal age for nicotine purchase in Alberta). We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a person under 18, we will delete that information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access, correct, or delete any personal information we may hold about you, please contact us:

Vape Boss & Cigars – Calgary, Alberta

Location Address

Ogden 3122 Glenmore Ct SE, Calgary, AB T2C 2E6
Walden 19605 Walden Blvd SE #1109, Calgary, AB T2X 4E2
Nolan 50 Nolanridge Ct NW #150, Calgary, AB T3R 2A8

Email: vapebossab@gmail.com

Phone: 403-236-4446

For privacy-related inquiries, email is preferred so we can maintain a written record.

WARNING: This product contains nicotine, a highly addictive chemical.

Search Menu